JOB DESCRIPTION / ROLE
Our client, a leading financial institution in Abu Dhabi is actively searching for an UAE National Implementation Director to join their dynamic team.
Role:
• Lead implementation of local, regional & global cash management solutions of varying size and complexity
• Continuously reduce implementation cycle time, minimize deal slippage & associated revenue conversion lead time, all aiming to improve Time-to-Revenue. Accurately report project status, escalating effectively for “on hold” & slow moving deals
• Disciplined application of structured project management methodologies throughout the implementation life cycle, ensuring effective project control and delivery to plan
• Coordinate Advisory, Product Management, Client Management and IT/Operations partners to ensure client satisfaction. Navigate in the bank on behalf of client, leveraging bank resources & escalation channels as required to ensure smooth delivery
• Effectively manage client relationships and ultimately act as trusted implementation advisor. Enhanced client satisfaction should be reflected in positive client survey scores & documented during detailed post implementation reviews & case book write ups for future implementation usage & marketing purposes
• Attention to detail and comfort dealing with completing administrative work associated with client implementations
• Continuously initiate & drive process enhancements
• Effective workload management/prioritization to increase capacity/productivity within the implementation team
• Effective maintenance & communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required
• Perform strategic projects, as required
• Participate in staff forums & survey processes
• Complete all mandatory & personal development training as stipulated by management
• Ensure 100% adherence to compliance rules and support all audit protocols as appropriate
REQUIREMENTS
Requirements:
• At least 10 years’ experience in the Financial Services industry and already have demonstrated a similar role or competencies in their recent career
• Minimum a University Degree in finance, economics, Information Technology or equivalent
• Excellent knowledge of Corporate cash management, including payments, collections and liquidity solutions
• Excellent knowledge of channel applications especially in the GTB business
• Excellent knowledge in Project Management (e.g. PMI, PRINCE2 qualification)
• UAE National with Family Book
ABOUT THE COMPANY
Mark Williams is a Dubai recruitment company with a wealth of Search & Selection experience. Mark Williams International is a subsidiary of the Williams Group UK and in December 2009 set up the Middle East business.
Mark Williams is a fully licensed recruitment firm currently focused on fulfilling clients needs in; Emiratisation, Financial Services and Information Technology related position within the United Arab Emirates. The initial focus was looking at Emiratisation into the Financial Services sector across all seven Emirates. With an increased demand for over the subsequent years for Emiratisation we have broadened our scope to place UAE Nationals into Industry & Government with dedicated teams for Emiratisation into Financial Services and Industry. Given our focus is primarily on the local market it gives us a depth of understanding & knowledge that enables us deliver our business partners an unrivaled service in terms of; speed and most importantly, quality.
Founding the Middle East business in adverse market conditions has enabled us to capture market-share and establish ourselves as a house hold name within our specialisms. Within two years we had outgrown our initial office and moved to the prestigious Business Central Towers in Media City. Mark Williams, at the end of 2014 has completed its third upscaling of operations to Bay Square, Business Bay. This was a strategic move to enable continued business growth by servicing clients and candidates with improved infrastructure, access and parking. Mark Williams provides candidates and clients private meeting rooms, testing facilities and board room access to facilitate screening and interviews. With our current capacity and growth ambitions Mark Williams is now one of the fastest growing Recruitment agencies in the region.
