Training Manager - Optics

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JOB DESCRIPTION / ROLE

Employment: Full Time

Training Manager - Optics - UAE

Overview:

Working as a Training Manager within Alshaya provides the opportunity to lead, manage and deliver learning and development opportunities to employees within your designated brands/functional area across MENA. You will work with HR Business Partners and Divisional Management to ensure all strategies are aligned with business goals and HR strategy.

This role sits with our Optics division and you'll be primarily responsible for designing, developing and delivering all training content for employees across all stores. This is a regional role and regular travel across the GCC is mandatory.

REQUIREMENTS

Our ideal candidate will have previous training experience in a customer-facing role and the ability to design a training program and produce relevant content.

ABOUT THE COMPANY

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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