Job description / Role
The post holder will be responsible for all sales activities and customer accounts within a designated area of the UAE. They will work with existing customers to ensure maximum sales potential is achieved and will develop new sales channels and customer accounts. They will be the ambassador for the company and product brands in the area and will be responsible for new product introductions and brand awareness. They will lead and support campaigns, exhibitions and promotions initiated by the company.
They will handle daily sales orders and follow up on their execution as well as ensure timely payments and credit control and recovery. They will provide regular reports and surveys on the customers as well as competitor activity to evaluate market trends and inform management strategy.
They will respond to customer claims and complaints and liaise with the technical engineers to ensure proper resolution and customer satisfaction. They will help educate and train customers for the correct product selection, application and maintenance of the products as well as help obtain performance testimonials.
• Experience with business to business sales and marketing.
• Experience with customer service and relationship management.
• Strong verbal and written communication skills.
• Proven capability of team working in dynamic environments.
• Industry and product knowledge (optional).
• Fluency in multiple languages.
• Driving license.
ABOUT THE COMPANY
JASPA was founded in 1981 and has grown to become a leading distributor in the United Arab Emirates. The company holds business divisions in the Automotive and Electrical sectors. Each business division has developed into a market leader and holds a growing portfolio of products. The customer reach extends throughout the UAE and beyond into the GCC and East Africa.
The company is professionally managed by an experienced team that is headquartered in Dubai and holds operational locations in Deira, Rashidya, Jebel Ali and China. The company has over 50 employees and strives to create an environment for long term careers.