JOB DESCRIPTION / ROLE
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
What will you be doing?
Under the guidance and supervision of the Restaurant Manager, and within the limits of the established policies, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the Outlet fully satisfied and with the wish to return back.
The duties of this position include but are not limited to:
- Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
- During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
- Assist in maintaining a highly motivated and well trained staff
- Open and close shift in accordance with Manager's Checklist.
REQUIREMENTS
Qualifications
You should be:
- Holding a college or a high school degree in Hospitality, especially Food and Beverage
- Previous experience as in the same position in 5 Stars International Chain Hotels
- Strong commercial/business acumen
- Passion for service excellence
- Jordanian Citizen ONLY
Additional Information
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
