JOB DESCRIPTION / ROLE
- Provide HR support to Operations
- Recruitment and selection of frontline employees
- Assists operations with investigations as required, responds to on-site ER/LR inquiries and issues (coaching, counselling, CBA interpretation, labour standards, grievances, etc.) liaising with HR Manager and / or Labour Relations team as required
- Monitors, reports and analyzes attendance management metrics in accordance with established process.
- Prepares letters for issuance related to attendance management. Provides reports and trending information related to attendance, makes recommendations related to attendance management process.
- Manages employee leaves. Works with operations on timely return to work and ensures any required documentation associated with leaves is up to date and accurate
- Creates, monitors and maintains metrics related to HR processes
- Provides support to operations regarding employee engagement initiatives
- Works to continuously improve processes and create efficiencies (recruitment, attendance management, employee engagement, etc.)
Requirements:
- University Degree or College diploma in Human Resources or a related field- Minimum of 2 years' experience in Human Resources
- Experience managing attendance
- Previous experience in a hospitality or service provider environment is an asset
- Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands
- Ability to develop new and maintain existing relationships with stakeholders
- Ability to take initiative and work independently
- Strong ethics and integrity
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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