Spa Therapist

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #Hospitality is a work of heart.

Job Description

Spa Treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel's standards.
• Observe all brand operating standards and LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries, and incidents to reporting manager immediately.
• Participate and contribute actively in all corporate social responsibility and sustainability initiatives organized by the hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as Spa Therapist.
• With 2-5 years of experience in the same field in the hotel industry.
• With good English communication skills.
• With pleasing personality and a well-focused individual.
• Able to handle pressure at work and capability to multi-task.

Additional Information

Your team and working environment: We are dream makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity.

Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.