Assistant L&D Manager

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Job Description

Work closely with the Talent & Culture Manager to develop and implement training strategies and programs for all levels of staff within the property.

• Collaborate with department heads to identify training needs and design customized learning solutions.
• Creation of training materials, presentations, and e-learning modules.
• Coordinate and schedule training sessions, workshops, and seminars.
• Monitor training effectiveness and provide recommendations for improvement.
• Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
• Support employees with continuous development plans and career progression.
• Maintain and update training records, ensuring compliance with industry standards.
• Keep abreast of industry trends, best practices, and new training techniques.

Qualifications

• Proven experience in Learning & Development, preferably within the hospitality industry.
• Strong understanding of adult learning principles and instructional design methods.
• Excellent presentation, communication, and interpersonal skills.
• Ability to multitask, work under pressure, and meet deadlines.
• Proficiency in MS Office.
• Strong organizational and problem-solving abilities.
• Proficient with hospitality industry standards and regulations.

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!