JOB DESCRIPTION / ROLE
We seek a passionate and skilled Barista to join our dynamic team in Kuwait. As a Barista, you will play a crucial role in delivering exceptional customer service and crafting high-quality coffee beverages. You will be responsible for creating a welcoming atmosphere for our customers and ensuring that every cup of coffee meets our high standards of excellence. This is a fantastic opportunity for coffee enthusiasts who thrive in a fast-paced environment and are eager to share their love for coffee with others.
Responsibilities:
- Prepare and serve a variety of coffee and tea beverages, ensuring quality and presentation meet company standards.
- Engage with customers to provide a friendly and welcoming experience, taking orders and offering recommendations based on individual preferences.
- Maintain a clean and organized workspace, including coffee equipment, utensils, and surfaces, following health and safety regulations.
- Monitor inventory levels and assist with ordering supplies to ensure we have everything we need to serve our customers effectively.
- Develop and maintain a deep understanding of coffee beans, brewing methods, and the art of espresso preparation to educate customers and enhance their experience.
- Handle cash and card transactions accurately, ensuring a smooth and efficient checkout process for customers.
- Participate in regular training sessions to improve coffee knowledge, beverage preparation skills, and customer service techniques.
- Collaborate with team members to achieve store goals and deliver an exceptional customer experience.
- Assist in creating a warm and inviting atmosphere in the café, including setting up displays and maintaining cleanliness.
- Adhere to company policies and procedures, including health and safety, food handling, and customer service.
Requirements:
- Proven experience as a Barista or in a similar role in the food and beverage industry.- Strong knowledge of coffee types, brewing techniques, and espresso machine operation.
- Excellent interpersonal and communication skills with a customer-centric approach.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Detail-oriented with an emphasis on quality and presentation.
- Flexible schedule with availability to work weekends and holidays as needed.
- Basic math skills for handling cash and transactions.
- Ability to work collaboratively as part of a team and contribute to a positive work environment.
- Passion for coffee and eagerness to learn about new brewing methods and coffee trends.
- High school diploma or equivalent; additional certification in food safety or barista training is a plus.
ABOUT THE COMPANY
Napkin Affair is a Kuwait-based hospitality assembly that specializes in developing original, mind-evoking restaurant concepts. This assembly was founded in 2011 by Dawood Albader and Rashed Alfoudari, whom together have great passion for food and architecture.
To ensure an authentic experience-delivery; Napkin Affair creates niche hubs by designing the spaces in-house, along with their sonic persona. The menu development is always active parallelly, to ensure a harmonic dialog between all the elements of the concept.
The assembly currently boasts a portfolio of seven restaurants.