JOB DESCRIPTION / ROLE
Position Title: CRM and Loyalty Manager
Employment Type: Full Time
Salary: up to 1,300 KWD all-inclusive depending on experience and qualifications plus bonus
Benefits: as per UAE labor law, airfare and family benefits
Job Location: Kuwait
About the Client:
A well-known restaurant group of unique concepts across Middle East.
• Develop and execute CRM and loyalty strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.
• Design and manage innovative loyalty programs tailored to casual, upscale, and premium dining audiences, ensuring seamless integration across all platforms.
• Leverage customer data and insights to drive personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.
• Collaborate with cross-functional teams to align CRM initiatives with operational goals, ensuring exceptional customer experiences and measurable business growth.
Requirements:
Qualifications:• 48 years old and below
• At least 3 years of experience in the similar role within restaurant sector
• Bachelor’s degree in Marketing, Business Administration or related field
• Should have technical proficiency in CRM software, loyalty platforms, and data analysis tools
• Open to candidates within Middle East, current experience in Kuwait is preferred
Salary:
KWD
2,000
per month inclusive of fixed allowances.
ABOUT THE COMPANY
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
