JOB DESCRIPTION / ROLE
Operations Manager - Boots - Kuwait
Boots has been catering for healthcare and beauty needs for over 160 years. With a mission to help customers' look and feel better than they ever thought possible, Boots stores offer a fantastic range of products and services. Boots pharmacies have earned a reputation for providing customers with excellent, trustworthy, healthcare advice through the team of highly qualified, professional pharmacists. In addition to this, the store staff provide a friendly and helpful service to customers looking for expert skincare advice, the latest cosmetics, essentials for babies and children and even indulgent hair care treats.
As Operations Manager you will be responsible for achieving all targets set by the business plan as well as store and employee performance management. You will also actively contribute to business development including new store openings and identifying opportunities for staff and business development. In addition to the day-to-day responsibilities, you will be expected to build external networks to understand market trends and competitor activity that, once fed back into central teams, allows us to maintain a competitive advantage.
REQUIREMENTS
* At least 3 years' multi-site experience
* Strong English language skills (Arabic skills would be an advantage)
* Computer literate.
ABOUT THE COMPANY
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.
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