JOB DESCRIPTION / ROLE
- Supervise the overall performance of the Sales Department.
- Ensure individual sales targets are set and communicated to the team.
- Develop and implement sales strategies to ensure company’s growth.
- Assist the sales team in problem solving and provide them with ultimate technical and interpersonal support.
- Evaluate the sales team performance versus company’s objectives.
- Build and maintain a strong and professional customer relationship to develop a portfolio of prospects and existing customers.
- Explore new business opportunities from existing customers and prospects, ensuring a maximum penetration of Posta Plus into the market.
- Achieve individual sales target.
- Assist in recruiting and training new joiners in the Sales Department.
- Increase awareness about the company and its products.
- Prepare customers’ quotations and agreements while ensuring proper implementation of company’s pricing guidelines and profitability targets.
- Negotiate prices and contracts’ terms.
- Solve customers’ conflicts through effective negations while ensuring customers’ satisfaction and company’s profitability at a time.
- Attend to customers’ calls and emails professionally to ensure their needs are recognized and met.
- Develop and implement a personal sales plan that incorporates initiatives for maximizing growth of existing customers and gaining new businesses.
- Confidentially maintain a detailed, up to date database for all company’s customers and prospects.
- Monitor customers’ performance, loyalty and satisfaction to measure Company’s service level. Take appropriate corrective action internally and/or with the customer
- Prepare reports and submit them to management.
- Gather market information and prepare reports about competition.
- Perform other job-related duties as assigned by direct manager.
REQUIREMENTS
- Experience in Logistic and Supply Chain Company in Kuwait
- At least 5 years of related industry experience.
- Bachelor’s Degree in Management, Business Administration, or equivalent
- Kuwait Driving license is a must..
ABOUT THE COMPANY
One of the leading logistics and supply company.
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