JOB DESCRIPTION / ROLE
Upon completing the company's Manager In-Training Program, the Senior Managers for The Cheesecake Factory take turns in accomplishing three distinct roles in running the operation for the company; providing leadership for excellent customer service, directing the culinary department of the restaurant, and achieving the sales objectives of the company. Senior Managers also direct operational excellence, hire and train quality employees, and achieve the overall objectives of the restaurant in building sales and providing the highest quality of customer service in the industry. You will need to master all the key aspects of operating the business, which will also comprise part of your career development
Qualifications & Requirements:
You will have:
- A university degree in an appropriate field, or equivalent experience
- At least 5 years' retail experience as general manager of a fast-paced restaurant
- Financial skills, P&L and inventory management experience
- Computer literacy
- Excellent English skills (both written and spoken)
ABOUT THE COMPANY
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.