JOB DESCRIPTION / ROLE
Position objective
We are looking for Omani nationality or Arabic speaking candidates.
Responsible for the hardware configuration of a computer across the apparel group by updating and improving the components, layout, and design of a computer for increased efficiency.
Provide first line or level 1 support to stores and other users.
Key responsibilities
- Implement and manage point of sale systems.
- Implement store facing front of wide area network.
- Coordinate with telecom providers for resolving technical faults on communication lines.
- Manage antivirus updates in point of sale systems.
- Routine checking and installation of subsystems like time and attendance and traffic counting system.
- Configure end user systems, emails, and Blackberries.
- Provide technical support to group companies and associate companies.
- Install and manage routine applications like MS Office and other settings on client machines.
- Configure Cisco 8700 and 8600 series routers.
- Configure and manage wireless routers in store.
- Configure and manage Citrix clients.
- Ensure antivirus is updated and all patches are applied.
- Configure and implement Nortel telephone systems.
ABOUT THE COMPANY
The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.
Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.
