Fraud Analyst

The Fraud Analyst Role

The Fraud Analyst role plays a key part in our global claims cost containment strategy. The ideal candidate will have an inquisitive mind and be focused on ensuring we prevent fraudulent activity, waste, and abuse at all stages of the claim journey. The role requires the ability to multitask across numerous disciplines within the global claims department and is ideally suited to a strong self-starter with excellent time management skills and a desire to develop within the organization.

Key Responsibilities / What You Do:

• Identify and investigate fraudulent activities and present fraud reports to the relevant stakeholders.
• Participate in the role of auditing and FWA reporting in line with operations auditing practices and regulatory requirements.
• Review and assess regions, providers, and other areas of risk to identify potential fraud or misrepresentation.
• Identify and report cost containment opportunities.
• Identify areas of fraud risk and assist with the design and implementation of controls to mitigate that risk.
• Provide input into operations controls to achieve acceptable cost containment and fraud identification standards.
• Create and facilitate anti-fraud awareness and support material as required.
• Liaise with global operations functions to ensure consistency in the application of the global claims fraud framework.
• Respond to client inquiries accurately and professionally and, when necessary, liaise with additional departments to ensure an efficient response is given, thereby achieving client satisfaction.
• Other ad hoc tasks or projects in order to support the team and other areas of the business.

Key Requirements / What You Bring:

• Bachelor's degree in any medical field, finance, business administration, insurance, or a related field preferred.
• Minimum 2 years' experience in a customer-focused environment, ideally in clinical, paramedical roles, or TPA or health insurance roles.
• Experience in problem solving and decision making.
• Excellent level of written and verbal English and Arabic is essential.
• Comfortable with problem solving and decision making.
• Experience in analyzing and assessing medical claims of high values and complexities.
• Ability to communicate effectively with various audiences and all levels of the organization.
• Proficiency in MS Office (in particular in Excel, Power BI, PowerPoint).
• Legally permitted to work in the country of operations.
• Hybrid working option available as per business requirements. Second language preferable.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and shape a better future for our customers.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz's company culture. One means to achieve diverse teams is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.