JOB DESCRIPTION / ROLE
The Sales Coordinator responds to and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts. This Sales Coordinator is also responsible for responding to and documenting all Christmas Parties and Niche Market inquiries for their designated geographic region.
Duties and Responsibilities
- Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
- Checking availability for both guest rooms and function space
- Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client's needs
- Blocking guest rooms and function spaces in property management software
- Making reservations for dining outlets arranged as part of client's booking
- Consulting General Manager, Conference Services and Chef for unique requests and pricing
- Copying and distributing all pertinent data concerning booked activities to appropriate departments
- Managing follow-up correspondence requests for both proposals and contracts
- Scheduling and conducting site inspections with prospective wedding clients
- Preparing a variety of weekly and monthly Sales reports
- Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
- Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
- Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
- Additional related tasks as assigned
REQUIREMENTS
- Post-secondary education in business is an asset
- Minimum 1 year of experience performing administrative work
- Previous hospitality experience
- Strong computer skills with competency in Microsoft Excel, Word and Outlook
- Excellent verbal and written communication skills
- Demonstrates high attention to detail
- Self-directed and efficient with excellent time management skills
- Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
- Capable of working effectively while under pressure
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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