JOB DESCRIPTION / ROLE
Company Description
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
Job Description
What do we expect from you?
Under the general guidance of the Restaurant Manager/Supervisor or any other authorized by the management, assist in ensuring friendly, efficient and effective service of beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.
How your day looks like?
- Provide friendly, courteous, and professional service at all times
- Ensure good communication with Management
- Maintain complete knowledge of all menu items
- Prepare and check tables before service
- Clear and reset tables
- Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
- Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
- Ensure that all cleaning duties are completed in allocated times to the Company standards
- Complete all opening and closing procedures
- Must be proficient in effective and efficient table maintenance
- Be assertive and attentive at ALL times
- Have thorough knowledge of all product and service procedures
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Welcomes guests by determining their coffee interests and needs.
Requirements:
- Proven experience as a Barista or in a similar customer service role- Excellent knowledge of coffee preparation techniques and drink recipes
- Strong customer service skills with a friendly and approachable demeanor
- Ability to work efficiently in a fast-paced environment
- Detail-oriented with a focus on product quality and presentation
- Basic math skills for handling cash transactions and inventory
- Knowledge of food safety and hygiene practices
- High school diploma or equivalent
- Proficiency in latte art (preferred)
- Familiarity with different coffee beans and roasts (preferred)
- Flexibility to work various shifts, including weekends and holidays.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.