Car Rental Agent | Jobs in Qatar by Qatari Investors Group | Apply Now

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Purpose:

The Rental Agent is responsible to facilitate the smooth process of renting vehicles to customers. The role involves providing excellent service, managing rental transactions, and ensuring customer satisfaction.

Duties & Responsibilities:

• Deal with customer inquiries about the availability and cost of vehicles.
• Open and close Rental Agreements and manage related documentation.
• Show customers the vehicle along with the checklist and handle related queries if any.
• Bill customers for personal rentals paid by credit card or cash for monthly, weekly, and daily rentals.
• Follow up for pending payments for monthly clients and, in the case of corporates, for the necessary Purchase Order.
• Generate invoices for all monthly rentals and provide copies for the Accounts Department.
• Prepare SRA (Statement of Rental Agreement) and send it to accounts or the concerned department on a daily basis.
• Handle incoming and outgoing correspondence from both external and internal clients of the station.
• Handle outbound reservation requests via Click4wheels.
• Prepare month-end reports for the sales supervisor (Pending payments, monthly RA & Sales Dept. Work details).
• Coordinate with Operations for service/maintenance due vehicles and the return of job-completed vehicles.
• Control and maintain the station Key Rack (DR, RR, NR/Replacement).
• Prepare the driver’s daily sheet wherever applicable.

Requirements:

Requirements:

• 1-2 year in client services in any industry.
• High School Diploma or equivalent. Bachelor’s degree is a plus.
• Excellent verbal and written communication skills.
• Strong customer service skills and the ability to handle customer inquiries and issues.
• Knowledge of Rental Policies.
• Good organizational skills.
• Good in Microsoft Office.
• Fluent in English. Arabic is a plus.

ABOUT THE COMPANY

Qatari Investors Group is a leading provider of high quality business, industrial, investment services and products in Qatar.

Qatari Investors Group plays a major role in the various fields of industry and investment. We create value for our customers, shareholders, employees and community and enjoy an excellent reputation in the market.

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