JOB DESCRIPTION / ROLE
Job Purpose
The position is responsible for the hotel's food safety program.
Key Interactions
Internally
Department Heads on topics related to Food Safety only
- Stewarding
- Housekeeping
- Engineering
- Property maintenance (if applicable)
- Culinary chefs/colleagues
- F&B Directors/managers/colleagues
- Banquet managers/colleagues
- Front office/executive lounges
- Receiving managers/personnel
- Purchasing Director/team
Externally
Third party/ External contractor with impact on activities related to Food Safety
- Pest Control Body
- Night cleaning body
- Waste collection/disposal body
- NEA/Food establishment hygiene standard compliance regulator
- Third party Audit / Inspection Organisation
- Food Suppliers
- Compass (Third party staff canteen operator)
- Third party lab testing body
Primary Responsibilities
IMPLEMENTS FOOD SAFETY PROGRAMME
- Carries out inspection at daily basis for outlets and kitchens.
- Monitors, inspects and ensures that the basic hygiene standards for Culinary and F&B outlets are complied.
- Briefs and monitors the performance and communicates food safety requirements.
- Develops food safety documentation and visual aids (posters for communication, awareness and ensures competence of colleagues in food safety programme.)
- Assists to ensure HACCP system compliance by NEA in compliance to a licensed A grading and hygienic premises.
VEIFICATION OF FOOD SAFETY PROGRAMME
- Audits/Inspects the colleague dining room's operation on it's hygiene standards.
MONITORING AND MEASUREMENTS
- Calibrates thermometers for all outlets where critical control points are implemented for food safety use.
CORRECTIVE AND PREVENTIVE ACTIONS
- Assists to follow up on corrective actions and implement preventive actions.
Main Complexity/Critical issues in the Job
- Coordination with inter departments on food safety requirements required for EHC audit compliance, especially on areas that are impacted on Engineering - property maintenance follow up.
- Monitors and ensures supplier controls and consistent operation and hygiene compliance.
- Handling of food safety related issues from Guest feedbacks/incidents.
REQUIREMENTS
Profile
Knowledge and Experience
- Diploma in Food Technology.
- Minimum of 2 years of relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office.
- Knowledge of Food safety regulations, applicable legislations.
Competencies
- Good interpersonal skills with ability to communicate with all levels of employees.
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
