Digital & Innovation Advisory - Digital Transformation Manager

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Employment: Full Time


As a senior team member, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:
• Responsible for driving the strategy and design, and ensuring delivery of robotic and intelligent automation solutions; understanding our client's business challenges and integrating capabilities such as RPA, machine learning, NLP, and intelligent virtual assistants to create seamless solutions
• Advise clients in assessing strategic options, making critical decisions, and implementing intelligent automation solutions in functional areas such as Finance & Accounting, Supply Chain, Human Resources, Information Technology, Contact Center, and Data Management with increasing demand for heart of the business functions like Engineering, Merchandizing, Pricing, and Sales
• Serve as integrators between business needs and technology solutions, helping to create technology enabled solutions tailored to solve business challenges
• Work with clients to develop strategy and governance for the broader organizational intelligent automation program and goals (e.g., establishment of COE, automation vision and program objectives, automation organizational structure, program scalability, automation value realization)
• Collaborate with firm technical leaders to understand and bring to bear innovative AI and digital technologies to transform business processes
• Lead cross-functional teams to identify and prioritize key areas of the business where ML, NLP and other intelligent automation and AI solutions can drive significant business benefit
• Guide client teams in identifying and prioritizing automation candidates and develop associated business cases for opportunities
• Collaborate across the firm to bring advise, implement, and operate capabilities together to drive seamless services for clients
• Prepare client engagement deliverables (e.g., business cases, CoE playbooks, intelligent automation prioritization and pipeline, implementation roadmap, test strategies and plans) to ensure quality of content and presentation aligned with statement of work and Baker Tilly standards
• Coordinate with technical teams to identify and triage performance and operational issues that arise throughout the course of automation implementations
• Advise clients to start and/or scale automation programs by sharing insights about automation trends in the marketplace including art of the possible using intelligent automation, 3rdparty vendor capabilities, scaling challenges, technology requirements, etc.
• Partner with senior client leadership throughout the course of planning and implementation engagements, and serve as a liaison with the technical team and client team
• Support BT leadership with business development efforts, including account building, sales pursuits, and thought-ware development
• Foster talent within the AI & DO team, building high performing teams and supporting development of staff within the practice
• Act as a strong role model for Diversity, Equity, and Inclusion (DEI) and allyship for team members


• Minimum of a bachelor’s degree and 8+ years consulting/and or various industry experience or an MBA with 6+ years relevant work experience.
• Demonstrated functional knowledge of RPA, including market-leading trends and platforms (e.g., Automation Anywhere, Blue Prism, UiPath, and WorkFusion)
• Demonstrated functional knowledge of intelligent automation market-leading trends and technologies (e.g., AI, machine learning, NLP) and platforms (e.g., AWS, GCP, Azure)
• Experienced in leading or managing teams and change initiatives (especially in a project management role)
• Experience with budgetary responsibilities related to projects or resources
• Experience with process mapping and process redesign activities
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
• Experience with Microsoft Excel
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve


Baker Tilly Middle East & JFC Group is a leading professional group practicing in various domains including Assurance, Advisory & Consulting and specified, highly technical services for Industries, Businesses and Service Level Organizations for than 45 years. JFC Group is headquartered in Dubai, United Arab Emirates and operates as one firm through its 50 offices across the Middle East & Africa region including - U.A.E, Oman, Saudi Arabia, Bahrain, Qatar & Seychelles, branded as "Baker Tilly" within Baker Tilly JFC Group of companies.

Baker Tilly is an independent member firm of Baker Tilly International, the world’s tenth largest accountancy and business advisory network of outstanding firms. Dealing with Baker Tilly means dealing with the whole world at one place, for seamless services are provided through worldwide offices of the member firms around the Globe.

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