Executive Housekeeper

Company Description

From high-octane lobby socializing to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

What do we expect from you?

Under the general guidance of the Director of Rooms or any other authorized by the management, plan, organize, develop, and direct the overall operation of the Housekeeping department. Assure that the highest degree of quality is maintained.

How your day looks like:

• Ensure all departmental service standards and sequences of service are being upheld
• Maintain a close relationship with the Front Office and Engineering Team
• Ensure guest satisfaction; address guest issues and any correspondence
• Keep control of daily financial reports; update checks, books, and balances profit and loss at the end of each month
• Control costs, as well as labor costs, improving departmental revenues
• Keep controls of purchasing systems
• Monitor all labor and payroll costs
• Observe, teach, and develop employees
• Responsible for all union communication (if applicable)
• Ensure all grounds are maintained to Mondrian Doha standard of service and design. Train and develop team to meet standards
• Responsible for monitoring payroll for staff and controlling operating expenses
• Manage Capital Expenditure projects directed to housekeeping areas
• Create new initiatives to improve efficiency of guest standards and operational improvements
• Establish a relationship with other companies in the hospitality industry

Qualifications

• At least five years experience as a senior leader in a housekeeping department
• Experience in a luxury hotel brand
• Excellent detailed knowledge in Housekeeping
• Fluent in English