The General Manager is tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals, and to oversee all staff, budgets and operations of the local business units.

The responsibilities include formulating overall strategy, managing people and establishing policies, to be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Design strategy and set goals for growth and to control budgets and optimize daily expenses and to set policies and procedures to evaluate and to improve operations and financial performance. In addition to ensure employees are motivated and productive, and ensuring and coordinating with related managers for daily operational activity and with principles and practices of complete facilities management operations.Review and enhance best practice of FM services across all existing clients.

Assist the Facilities Managers in decision making if requested and solving problems by using logic to identify key facts, explore alternatives, and propose quality solutions at minimum cost. Ensure that best practice and improvement initiatives are effectively shared and communicated through all facilities managers.

Carry out regular reviews of contract performance against budget and plans. Review, implement and evaluate remedial action. Develop and maintain a continuous improvement mindset to service delivery that generates “added value” to the business. Continuously review key performance indicators (KPI's), best practice, and review benchmarks.

Main Duties & Responsibilities:
- Oversee day-to-day operations and to direct the employee assessment process on FM Services, and complete knowledge and experience in planning and budgeting.
- Design strategy and set goals for growth of the Company. Knowledge of business process and functions (finance, HR, Procurement, FM operations etc.) Strong analytical ability.
- Maintain budgets and optimize expenses for the Facilities Management projects.
- Ensure employees work productively and to develop professionalism.
- Prepare regular daily reports for upper management.
- To provide and maintain safe and healthy working conditions for all, and to provide information, equipment, training and supervision as required.
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
- Allocate manpower and planning for the Projects, determining workload, delegating assignments, and training, monitoring and evaluating performance.
- Develop and implement a training program for all staff.
- Investigate and define problem areas within the Project sites, conduct occasional project site tours and prepare reports recommending measures for improving our service to the clients.
- Develop a strategic growth plan with agreed operational budgets with the top management including a business development strategy to maximize both internal opportunities across the group and external FM opportunities.
- Coordinate and run weekly meetings with key FM’s and operational management to discuss progress against targets and ongoing issues and priorities.
- Completion of annual appraisals of Facilities Managers and Project staffs ensuring that they receive guidance, support and recognition of their development needs through regular appraisals, reviews, and personal development plans.
- Responsible for creating and implementing business development strategies and overseeing activities that ensure the contract delivers to acceptable standards.
- Develop, monitor and review annual improvance program for company by keeping sight of policies and procedures.
- Responsible to establish and maintain a professional working relationship with clients and employees
- Communicate with clients when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Prepare and present reports concerning activities, expenses, budgets and other items affecting business.
- Plan for future development in line with strategic business objectives
- Conduct and document regular facilities inspections.
- Report directly to CEO of the business and carry out required reporting & analysis.
- To develop good communication and relationships at all levels within the team and with all colleagues and clients.
- Day to day operational management of the FM services ensuring the provision of a high quality FM service through a ‘one team approach’ with services complimenting and supporting one another.
- To provide and maintain safe and healthy working conditions for all, and to provide information, equipment, training and supervision as required.
- Training the staff as it is necessary to help and to improve the performance on FM Services.
- Attend training sessions or team meetings, as required.
- Support and promote the Company Vision and Values, encouraging great staff performance.
- To comply with the Company’s Policies, Procedures and the written instructions.
- To undertake such other duties appropriate level and character of work as reasonably to be required within the Departments / Services. Significant permanent changes in duties will be required and to be revised revisions to be made as per the position and as per the changes of the requirement from the clients and from the government rules.

Salary:
QAR 40,000 to 45,000 per month inclusive of fixed allowances.
Additional benefits: Annual Ticket and Private Medical Insurance