JOB DESCRIPTION / ROLE
- Welcome guests to the venue and consistently offer professional, friendly, and engaging service.
- Greet guests upon their departure.
- Provide accurate wait times and monitor waiting lists to assist guests regarding all food and beverage menu items in an informative and helpful way.
- Manage reservations.
- Have full knowledge of food and beverages list and promotions.
- Escort the guest to dining or bar areas.
- Provide menus and announce the waiter /waitress's name following outlets policies, procedures, and service standards.
- Coordinate with wait staff about available seating options.
- Follow all safety and sanitation policies when communicating with guests.
REQUIREMENTS
- High School Diploma
- Previous Hostess experience is an asset
- Knowledge about the Point-of-Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Basic Food Safety Certificate
- Arabic Speaking is an advantage
- Ability to work well under pressure in a fast-paced environment
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
