JOB DESCRIPTION / ROLE
Job Purpose:
Support critical business functions and provides detailed and specialized IT technical expertise. Works under general direction within a clear framework of accountability, exercises substantial personal responsibility in proving IT support to the end users’ for their day to day IT incidents and service requests.
Key Job Accountabilities:
- Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or SMEs.
- Carry out the Deployment and installations of end user computer equipment and peripherals based on the business demand.
- Fulfill the end users IT requests for software installations, software configurations, hardware relocations and other business requirements.
- Facilitate end user hardware and operating systems upgrades as and when necessary.
- Participate in the end users computing projects for various IT initiatives.
- Contribute to the development of software installation procedures and end user guides.
REQUIREMENTS
- Must at least have a Diploma degree in Computer Science, Information Technology, Information Systems or other relevant discipline.
- Minimum 3 years' of IT experience (ideally within Oil & Gas industry)
- Competent knowledge in core skill applications, tools, and techniques
- Conversant with relevant IT national and international standards
- Demonstrated experience in project management
- Demonstrated experience in IT support environment
- Good written and spoken English
- Good interpersonal and analytical problem-solving skills.
ABOUT THE COMPANY
QatarEnergy LNG, established in 1984, pioneered the Liquefied Natural Gas (LNG) industry in Qatar and today is the largest producer of LNG in the world with an annual production capacity of 77 million tonnes per annum (MTPA) from its world-class facilities in Ras Laffan Industrial City, Qatar.
Since the first production in 1996, QatarEnergy LNG has successfully delivered cargos to more than 30 countries and is committed to meeting the world’s demand for safe, reliable and clean energy.
Through its operational excellence, QatarEnergy LNG is adding value to its production chain, contributing to the Qatari economy and Qatar’s National Vision to ensure efficient energy supplies for the country, creating new markets and contributing to the local community.
In addition to the LNG facilities, QatarEnergy LNG operates the Jetty Boil-Off Gas facility, Al Khaleej Gas, Ras Laffan Heilum, the two Laffan Refineries (among the largest condensate refineries in the world), and the Ras Laffan Terminal on behalf of All participants.
Find Top Talent
Other jobs you might be interested in
Network Engineer Jobs in DohaSystem Engineer Jobs in Doha
IT Manager Jobs in Doha
Show More
