JOB DESCRIPTION / ROLE
The incumbent will be responsible for running and ensuring the success of process improvement initiatives with a focus on customer orientation, service and quality across business and support divisions within The Group. The incumbent will also be responsible to provide expertise on Lean/Six Sigma/Change Management standards and methodology within The Group.
REQUIREMENTS
- University degree (MBA preferred but not required) from leading academic institution with focus on business administration
- 10 years work experience with minimum of 7 experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multi-skill and transversal across functions)
- Operational and project management experience including the lead of large company wide program deployments
- Certified Six Sigma Black Belt experience and technical mastery
- Demonstrated track record using Six Sigma Methodology principles and practices across an entire value stream
- Minimum of 5 years experience as lead instructor to train other Black Belts and/ or Green Belts
- Experience in coaching Six Sigma projects from initiation to closure
- Ability to use systematic and data driven methods in order to solve problems, analyze and improve processes
- Strong knowledge of financial services from an operational and support perspective
ABOUT THE COMPANY
Building businesses, changing lives
At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.
Who we are.
We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.
