JOB DESCRIPTION / ROLE
Learning & Development Executive
This position is responsible for supporting the training needs, designing learning programs, and coordinating their implementation to enhance employee skills and performance. You will work closely with various departments to assess training needs, develop curriculum, and deliver effective training sessions.
- Collaborate with department heads and L&D managers to identify training needs based on organizational goals and employee performance evaluations.
- Conduct surveys, interviews, and assessments to gather data on skills gaps and learning preferences.
- Create engaging and interactive learning content using a variety of media and instructional techniques.
- Facilitate training sessions, workshops, and seminars.
- Monitor and evaluate training effectiveness through participant feedback, assessments, and performance metrics.
- Stay updated on e-learning trends and tools to enhance training delivery and accessibility.
- Work collaboratively with internal stakeholders, subject matter experts, and external training providers to deliver comprehensive learning solutions.
- Communicate regularly with management to provide updates on training activities, outcomes, and recommendations for improvement.
- Maintain database and records of history, attendance, and training reports.
REQUIREMENTS
- Bachelor's degree in Hospitality, Human Resources, Education, Organizational Development, or a related field.
- Proven experience in learning and development, training coordination, or related roles.
- Strong understanding of instructional design principles and adult learning theories.
- Proficiency in learning management systems (LMS) and e-learning authoring tools.
- Excellent communication, presentation, and facilitation skills.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
- Certification in training and development (e.g., CPLP, CPTM) is a plus.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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