Operations Manager

Wood has an opportunity for an operations manager to join our team in Qatar on a long-term basis.

The role will be accountable for the growth, development, and delivery performance in the assigned area, supporting the development of the strategy and delivering the local business plan.

This role is a great opportunity to join Wood and make a substantial difference to the portfolio of work within operated assets. This role will be based in our Doha office.

Responsibilities

The role will be accountable for HSSEA, technical and financial performance, assuming budgetary and P&L responsibility, achieving monthly and annual targets, demonstrating clear safety and ethical leadership, and embedding company values. Responsible for ensuring compliance with applicable laws and policies.

The operations manager directs and leads operational delivery and support team(s) to deliver O&M services to the client, ensuring Wood is working to the highest possible standards of integrity, safety, quality, and operational excellence. Produce solutions to strategic, contractual, technical, commercial, operational, and personnel-related challenges which impact customer service and performance. Manages ongoing business, responsible for budget setting and delivery, contracts, capacity and resource management, and capability management. The role will be representing the delivery of a number of Wood services and capabilities, which will be provided in order to deliver a One-Wood solution to the client.

Operational Delivery

• Ownership of HSSEA matters across O&M provision: ensure HSSEA values are delivered and adhered to at all times, proactively leading and demonstrating safety behavioral values. Lead and focus the team to attain all HSE plans, supporting continuous improvement and ensuring legislative compliance.
• Provides tactical direction to the operational delivery team(s) in order to meet safe, reliable first gas from the facility and ongoing operational delivery thereafter.
• Ensures robust business continuity and disaster recovery plans are in place.
• Develop and drive localization plan for ultimate handover of O&M provision to client and end of contract period (2029+).
• Carries out significant operational administrative functions, staffing activities, and managing day-to-day employee relations and operational issues.
• With direction and within set parameters, establishes annual business goals and strategies and prepares a business plan for client asset director.
• Serves as consultant or project manager as appropriate, and representative of a One-Wood delivery solution to ensure a common approach to meet the asset needs.
• Ensures financial, safety, and quality controls and compliance with company policies.
• P&L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable, billing, and cash collection.
• Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout the wider business where required.
• Establish and implement policies, and ensure appropriate governance mechanisms for continuous monitoring of their proper implementation.
• Ensure our people and the worksites at which they operate are safe and well-managed.
• Support resolution of any legal claims in collaboration with legal and other relevant functions.
• Pursue and develop opportunities for innovation, such as digitalization and technology use, work share and global execution centres, to bring value to customer and asset.
• Participate in technical audits and peer reviews as required.

Business Growth

• Deliver growth in the areas of responsibility through close collaboration with the client ensuring a One-Wood solution mindset is adopted at all times.
• Assist with developing and delivering a robust asset plan to deliver client's asset objectives whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities.
• Proactively identifies new opportunities for Wood solutions to be deployed in order to satisfy the asset objectives.
• Ensuring compliance with contracting policy and standards of ethical conduct.

Leadership

• Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
• Support and lead a delivery and support team including accountability for recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach, mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance, and achieve continuous performance improvement.
• Responsible for ensuring the competence of employees in the area of responsibility to carry out assigned duties to deliver safe, reliable offshore operations.
• Ensure day-to-day operations maintain a continued alignment with overall client corporate policy, strategy, and direction.

Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.

What we can offer

• Meaningful and interesting projects delivered to leaders of industry across emerging energy sectors.
• A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business.
• Commitment to diversity and inclusion; we are an organization actively committed to diversity and inclusion across our business.
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• Life insurance; provides payment of 2x base salary (up to a maximum of QAR 1 million) upon death.
• End of service gratuity; in line with Qatar labor law, upon completion of 1 year's service employees are eligible for an end of service benefit of three weeks for every year of service.
• Medical insurance; ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
• Employee assistance programme; allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social, and financial well-being.
• Professional memberships; one professional membership, registration, subscription, certification, and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
• Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession.

Qualifications

What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge, or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

Qualifications:

• Degree qualification in engineering, scientific discipline, or related technical field OR degree qualified in a commercial/business discipline with significant experience in a technical organization.

Knowledge, skills, and experience:

• Track record of successful operational delivery within relevant industry sector.
• Broad understanding of the industry and networking capability.
• Experience of customer-facing communication.
• Strong relevant technical expertise or commercial/business leadership of a technical organization.
• Understanding of management systems.
• Knowledge of current QHSE and other legislation as applicable in the industry.
• Team building skills - motivating people, proactively enabling cross-functional best practice.
• Ability to lead change programmes.

Personal attributes:

• Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.
• Passionately pursues and supports, demonstrates, and embeds company values.
• Strong influencer, negotiator, and mediator.
• Flexible to respond and adapt in agile ways to changing internal and external context and customer needs.
• Decisive, with the ability to make decisions and follow through, ensuring learnings are captured.
• Exceptional communicator both verbally and written.
• Strong team builder, listens to the needs of the team, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum performance.
• Pragmatic in approach with a strong commercial bias and ability to balance commerciality with operational excellence.
• Customer focused - develops sincere and open relationships with customers, current and potential; listens to customer needs and is constantly striving to exceed expectations and add value.
• Entrepreneurial approach - ability to identify opportunities.
• A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required.
• Critical thinker with problem-solving abilities.