Receptionist / Front Desk Attendant

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JOB DESCRIPTION / ROLE

Employment: Full Time

My client is a management consultancy firm that helps leading organisations improves their performance. They have 90 offices across 50 countries worldwide, all working with private companies and public sector bodies in the areas of strategy, operations, organisation and technology. They serve their clients in financial services, telecommunications, energy, healthcare and many other sectors.

They are currently looking to recruit a professional and personable candidate for the Reception in Doha. As the first point of contact for the office the idea candidate should be polite and eager to help both visitors and colleagues alike. You should have excellent organisational and communication skills coupled with the ability to manage a busy reception desk efficiently.

- Welcomes visitors by greeting them in person or on the telephone
- Manages all in person, phone, or email enquiries in a professional and
courteous manner
- Maintains a welcoming, professional reception area which reflects the companies
standards
- Directs visitors to the appropriate contact person by maintaining employee and department directories
- Coordinates security procedures, including monitoring access control system and issuing visitor badges
- Operates telecommunication system by following manufacturer's instructions for reception phone and console operation
- Maintains conference rooms and coordinates room and HDVC bookings using the booking system
- Arranges for meals or catering
- Administers vendors, courier services and suppliers
- Acts as emergency contact, responsible for evacuation of building in case of emergency and first point of contact for emergency services and visitors
- Liaises with building management on any maintenance requests

REQUIREMENTS

- Excellent telephone skills and etiquette
- Strong client service orientation and advanced verbal communication skills
- Confident, professional, and friendly demeanor, both in person and on the phone.
- Ability to represent the company as the first point of contact in the office
- Ability to listen and ask follow up questions as needed
- Ability to multi-task and work under pressure
- Fluent in English and Arabic is a must
- 1- 4 years reception or related experience is require, ideally in a professional services background
- Secondary Education required
- Strong knowledge in Microsoft Office

ABOUT THE COMPANY

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.

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