Sales Executive

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

We are looking for a dynamic and motivated Used Sales Executive to join our Used Car Sales Department in Qatar. In this role, you will drive sales performance, support customers through their car buying journey, and ensure the highest levels of satisfaction. You’ll be a key representative of our brand, ensuring every customer enjoys a seamless and positive experience.

What You Will Do

• Conduct accurate evaluations of used vehicles for trade in or purchase.
• Complete mechanical inspection reports and verify vehicle history and documentation.
• Achieve or exceed monthly sales targets for units and gross margin.
• Deliver exceptional customer satisfaction and contribute to repeat business.
• Follow all company processes when handling cash and credit customers.
• Upsell additional products such as insurance, accessories, and service packages.
• Maintain high product knowledge and stay updated on market trends and customer needs.
• Ensure proper display of used cars, including pricing, condition, specs, and cleanliness.
• Resolve customer concerns effectively to improve satisfaction and avoid rework.
• Comply with company SOPs and report incidents to the showroom manager.
• Ensure 100% of enquiries and walk ins are logged in system with zero overdue tasks.
• Submit all required documents accurately and completely to relevant departments.

Required Skills to Be Successful

• 1–2 years of automotive sales experience.
• Strong communication skills.
• Strong customer handling and selling skills. Good understanding of used car evaluations and inspection processes.
• Proactive, motivated, and hardworking approach to sales.

About the Team

You will be part of a high performing Used Car Sales team, working closely with the Automall Business Head and collaborating with colleagues across departments. The team is committed to delivering a premium customer experience and fostering a culture focused on quality, service excellence, and continuous improvement.

What Equips You for the Role

You are a self driven sales professional with a passion for the automotive industry and a talent for building strong relationships with customers. Your eye for detail, commitment to service excellence, and understanding of used car processes enable you to make sound evaluations and drive strong sales results. You thrive in fast paced environments and bring a positive, solutions oriented mindset to your work every day.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Additional Information

• Reports to: Head of Automall Operations
• Band: F

Note: You must have been an Al-Futtaim employee for at least 18 months in order to be considered. You must inform your HR Business Partner in confidence of your application. Please note that this vacancy may be advertised externally in the next week so apply without delay.