Sommelier

AccorHotels

Doha, Qatar

Posted on: 18 Feb 2025

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Description

The Sommelier is responsible for curating and managing the wine program, providing expert recommendations to guests, and ensuring an exceptional dining experience. This role requires extensive knowledge of wines, spirits, and beverage pairings, as well as the ability to train and guide the service team to enhance overall guest satisfaction.

Key Responsibilities:

Wine Program Management:

  • Develop and maintain an extensive and well-balanced wine list that complements the restaurant's culinary offerings.
  • Manage wine inventory, ensuring proper storage, stock rotation, and cost control.
  • Establish relationships with wine suppliers and negotiate pricing to optimize the selection and profitability.
  • Stay updated on industry trends, new vintages, and emerging wine regions to enhance the wine program.

Guest Engagement & Service Excellence:

  • Provide personalized wine recommendations based on guests' preferences and menu selections.
  • Offer expert guidance on food and wine pairings to elevate the dining experience.
  • Conduct tableside wine service, including proper decanting and presentation techniques.
  • Engage with guests to enhance their knowledge and appreciation of wines.

Training & Team Development:

  • Train and educate the restaurant and bar team on wine selection, tasting notes, and service techniques.
  • Conduct regular wine tastings and workshops to enhance staff knowledge and confidence.
  • Ensure service staff adheres to the highest standards of wine presentation and etiquette.

Operational Responsibilities:

  • Monitor wine sales and develop strategies to increase revenue through upselling and promotions.
  • Maintain accurate records of sales, inventory, and procurement.
  • Ensure compliance with local alcohol regulations and hotel policies.
  • Collaborate with chefs and mixologists to develop unique beverage pairings and seasonal offerings.

Qualifications & Experience:

  • Certified Sommelier (WSET Level 3, CMS Certified, or equivalent).
  • Minimum of 3-5 years of experience in a similar role within a luxury hospitality environment.
  • Extensive knowledge of global wine regions, varietals, and food pairings.
  • Strong interpersonal and communication skills with a passion for guest interaction.
  • Ability to conduct engaging wine tastings and staff training sessions.
  • Detail-oriented with strong organizational and inventory management skills.
  • Fluency in English; additional languages are a plus.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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