JOB DESCRIPTION / ROLE
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
The therapist performs all massage and body treatments in a safe and professional manner to the guests / members. They also keep themselves updated with the latest trends and servicing protocols, all in an effort to provide uncompromising attention to the guest / member.
- Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
- Knowledgeable about all aspects of treatments, spa therapy and the facility.
- Perform massage and body treatments in a safe, professional and hygienic manner.
- Maintain ample inventory of necessary products to perform treatments, all in an orderly and neat fashion.
- Report for appointments on time and thoroughly review appointments after completing each service.
- Always maintain a courteous, friendly and professional demeanour with guests / members.
- Assist in the operations of the reception, thermal areas and whenever possible for spa guests and colleagues.
- Maintain current professional license.
Your experience and skills include:
- Guest oriented, service minded and attention to quality
- Knowledgeable with different types of therapeutic massages and spa treatments
- Good presentation
- Thorough and organised approach
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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