JOB DESCRIPTION / ROLE
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and sample inventory of products
• Keep documentation and maintain clients files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends
REQUIREMENTS
• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Positive attitude
• User level computer skills
• Degree or current license in aesthetics or physiotherapy
ABOUT THE COMPANY
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