Tools And Systems Support Specialist

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Purpose
Support Supply and end user departments providing detailed and in depth specialized SAP MM functional expertise to maintain applications support environment and to check that all requests for support (such as SAP access, workflows, configurations and continuous improvement, reporting) are dealt with according to agreed procedures.

Key Job Accountabilities I
• Provide subject matter expertise (SME) in all matters related to SAP Materials Management (MM) module for the department.
• Conduct day to day SAP MM related issues on behalf of the department including access issues, configuration issues, new system update requests, Application Access Requests (AAR), IT Change Requests (ITCRs). Deliver in-house SAP MM Training Sessions for end user as per training schedule.
• Compile business requirements that need to be embedded in SAP and prepare business documentation adhering to standard procedure.

Key Job Accountabilities II
• Act as the main focal point for IT related matters and liaise with IT department implementing SAP and other IT requirements for Supply department.
• Provide all MM system support required by addressing user queries, supporting issue-resolution, providing requested SAP related information to end users ensuring business continuity.
• Gather and compile data for standard databases, perform analysis and formulates reports following established guidelines and procedures.
• Recommend efficiency improvements to support business performance and consult with supervision to review as per business needs.
• Ensures SAP system processes are carried out timely and supports systems related project implementation.

Requirements:
Qualifications
• Bachelor degree in Engineering, Science, Commercial discipline or equivalent.

Knowledge and/or Experience - I
• Excellent computer literacy must including sound knowledge and experience of working on SAP MM Prior of experience of delivering at least 1 full cycle SAP implementation project desirable
• Overall at least 6 years’ continuous SAP experience in oil and gas or process industry preferred

ABOUT THE COMPANY

QatarEnergy LNG, established in 1984, pioneered the Liquefied Natural Gas (LNG) industry in Qatar and today is the largest producer of LNG in the world with an annual production capacity of 77 million tonnes per annum (MTPA) from its world-class facilities in Ras Laffan Industrial City, Qatar.

Since the first production in 1996, QatarEnergy LNG has successfully delivered cargos to more than 30 countries and is committed to meeting the world’s demand for safe, reliable and clean energy.

Through its operational excellence, QatarEnergy LNG is adding value to its production chain, contributing to the Qatari economy and Qatar’s National Vision to ensure efficient energy supplies for the country, creating new markets and contributing to the local community.

In addition to the LNG facilities, QatarEnergy LNG operates the Jetty Boil-Off Gas facility, Al Khaleej Gas, Ras Laffan Heilum, the two Laffan Refineries (among the largest condensate refineries in the world), and the Ras Laffan Terminal on behalf of All participants.

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