JOB DESCRIPTION / ROLE
Description
As an account manager, your primary responsibility is to nurture and grow relationships with clients to ensure satisfaction and loyalty. You will serve as the main point of contact between the company and its clients, understanding their needs, addressing concerns, and proactively identifying opportunities for upselling or cross-selling. This role requires strong interpersonal skills, business acumen, and the ability to collaborate with internal teams to deliver excellent service and achieve client objectives.
1. Client relationship management:
2. Account planning and strategy:
3. Communication and coordination:
4. Problem resolution:
5. Contract and renewal management:
6. Market and industry knowledge:
Requirements
Benefits
Autonomy work style, empowered and challenged! We are dedicated to provide fast, thoughtful, and high-touch interactions. We hold ourselves to exceptionally high standards, and strive for incredible attention to detail, empathy, and fast turnaround times. We love what we do and enjoy doing it. We provide on-job training, international training opportunities, top notch talent teams, and a creative work environment to help everyone reach their potential and grow within UBRAND.
Advertising never stands still… we’re fast paced! Tired of watching the clock and dreading your long days? Join a team that doesn't sit still. Our days are action packed and you'll always be growing and learning. It’s an opportunity to become an integral part of our creative squad.
UBRAND is an equal opportunity employer and all qualified applicants will receive consideration for employment.
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