JOB DESCRIPTION / ROLE
Job Description
- Apply technical knowledge (e.g. SAP, Java, .NET) to solve application issues with moderate risk/complexity.
- Describe how WebSphere DataPower SOA Appliances are configured, including the role of XSL Transformations (XSLT)
- Configure a DataPower service to protect against a new class of XML-based threats
- Create a web service proxy to virtualize web service applications
- Implement web services security
- Create and configure cryptographic objects
- Configure Secure Sockets Layer (SSL) to and from WebSphere DataPower SOA Appliances
- Configure a multi-protocol gateway (MPGW) to handle multiple protocols for a single service
- Configure a service level monitoring (SLM) policy to handle service processing violations
- Enforce service level policies to manage traffic to and from WebSphere DataPower SOA Appliances
- Configure support for IBM WebSphere MQ and WebSphere Java Message Service (JMS)
- Use logs and probes to troubleshoot services
- Handle errors in service policies using Error Rules and Error Actions, or by using an Error Policy
- Configure and deploy DataPower Patterns in WE601 and WE701
- Describe DataPowers implementation of OAuth (2-legged and 3-legged, in WE601, WE701 and WE703
- Integrate services with web services based on Representational State Transfer (REST) in WE601, WE701 and WE703
- Integrate DataPower services with mobile services based on JavaScript Object Notation (JSON) in WE601,WE701 and WE703
- Exercises independent judgment within defined practices and procedures to determine appropriate action.
- Contribute to projects from own responsibility area.
- Resolve most technical incidents independently within technical area.
- Work with team members to resolve more complex or cross-technology incidents.
- Document known errors and workarounds.
- Identify potential escalations and alert management proactively.
- Manage basic escalations with customer.
- Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer needs within area(s) of technical responsibility.
- Understand and escalate scope changes per change control process
- Provide continual improvement recommendations/direction setting and advice within work team.
- Balance internal needs against customer requirements and/or internal businesses/end user's needs within defined parameters.
- Work as part of a team, which may be virtual, global, and/or multi-functional.
- Acts as an informed team member providing analysis of information and limited project direction input.
- Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
- Analyzes service performance data involving response time, throughput, and utilization across all customers for standard services to detect trends and to generate forecasts of capacity growth.
- Provide solutions to prevent problems from occurring in area of responsibility proactively.
- Conduct analysis of data and trends to define changes to increase application reliability, reduce maintenance costs, etc.
Requirements:
Personal Skills- Excellent team player
- Excellent communication, interpersonal and negotiation skills.
- Excellent analytical & problem-solving skills.
- Excellent command of English.
Technical Skills
- Bachelors of Engineering or Computer Science
Education
- Bachelors of Engineering or Computer Science
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.