Job Description
- Apply technical knowledge (e.g. SAP, Java, .NET) to solve application issues with moderate risk/complexity.
- Describe how WebSphere DataPower SOA Appliances are configured, including the role of XSL Transformations (XSLT)
- Configure a DataPower service to protect against a new class of XML-based threats
- Create a web service proxy to virtualize web service applications
- Implement web services security
- Create and configure cryptographic objects
- Configure Secure Sockets Layer (SSL) to and from WebSphere DataPower SOA Appliances
- Configure a multi-protocol gateway (MPGW) to handle multiple protocols for a single service
- Configure a service level monitoring (SLM) policy to handle service processing violations
- Enforce service level policies to manage traffic to and from WebSphere DataPower SOA Appliances
- Configure support for IBM WebSphere MQ and WebSphere Java Message Service (JMS)
- Use logs and probes to troubleshoot services
- Handle errors in service policies using Error Rules and Error Actions, or by using an Error Policy
- Configure and deploy DataPower Patterns in WE601 and WE701
- Describe DataPowers implementation of OAuth (2-legged and 3-legged, in WE601, WE701 and WE703
- Integrate services with web services based on Representational State Transfer (REST) in WE601, WE701 and WE703
- Integrate DataPower services with mobile services based on JavaScript Object Notation (JSON) in WE601,WE701 and WE703
- Exercises independent judgment within defined practices and procedures to determine appropriate action.
- Contribute to projects from own responsibility area.
- Resolve most technical incidents independently within technical area.
- Work with team members to resolve more complex or cross-technology incidents.
- Document known errors and workarounds.
- Identify potential escalations and alert management proactively.
- Manage basic escalations with customer.
- Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer needs within area(s) of technical responsibility.
- Understand and escalate scope changes per change control process
- Provide continual improvement recommendations/direction setting and advice within work team.
- Balance internal needs against customer requirements and/or internal businesses/end user's needs within defined parameters.
- Work as part of a team, which may be virtual, global, and/or multi-functional.
- Acts as an informed team member providing analysis of information and limited project direction input.
- Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
- Analyzes service performance data involving response time, throughput, and utilization across all customers for standard services to detect trends and to generate forecasts of capacity growth.
- Provide solutions to prevent problems from occurring in area of responsibility proactively.
- Conduct analysis of data and trends to define changes to increase application reliability, reduce maintenance costs, etc.