JOB DESCRIPTION / ROLE
Job Description
- Apply technical knowledge (e.g. SAP, Java, .NET) to solve application issues with moderate risk/complexity.
- Analyze business application and data processing problems/limitations
- Working Knowledge of Oracle EPM Cloud applications (ARCS) or strong understanding of Hyperion Account Reconciliations
- Work with the client's executive and financial leadership teams to gather/analyze business requirements
- Identify business solutions necessary to expand/improve existing systems
- Utilize knowledge of financial reporting, forecasting, and consolidations process to assist with implementation of customized business applications
- Identify and document designs in a business intelligence environment
- Work as part of a team to implement Hyperion business applications to assist with budgeting, financial reporting, forecasting
- Develop and modify rules to translate data into business reports Modify reports to provide efficient technical solutions for end users
- Exercises independent judgment within defined practices and procedures to determine appropriate action.
- Contribute to projects from own responsibility area.
- Resolve most technical incidents independently within technical area.
- Work with team members to resolve more complex or cross-technology incidents.
- Document known errors and workarounds.
- Identify potential escalations and alert management proactively.
- Manage basic escalations with customer.
- Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer needs within area(s) of technical responsibility.
- Understand and escalate scope changes per change control process
- Provide continual improvement recommendations/direction setting and advice within work team.
- Balance internal needs against customer requirements and/or internal businesses/end user's needs within defined parameters.
- Work as part of a team, which may be virtual, global, and/or multi-functional.
- Acts as an informed team member providing analysis of information and limited project direction input.
- Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility
- Analyzes service performance data involving response time, throughput, and utilization across all customers for standard services to detect trends and to generate forecasts of capacity growth.
- Provide solutions to prevent problems from occurring in area of responsibility proactively.
- Conduct analysis of data and trends to define changes to increase application reliability, reduce maintenance costs, etc.
Requirements:
Personal Skills- Excellent team player
- Excellent communication, interpersonal and negotiation skills.
- Excellent analytical & problem-solving skills.
- Excellent command of English
Technical Skills
- Customer service oriented with strong communication skill, both verbal and written and ability to convey technical information in an understandable manner
- Experience with both ASO and BSO Essbase cubes, preferred knowledge of MDX
- Write complex Business Rules, multi-step allocations
- Experience in developing the different Hyperion Planning artifacts (dimensions, webforms, menus, reports, task lists, workflow)
- Must have a Bachelor's degree in Computer Science, IT or related field
- Apply knowledge in Hyperion Planning and Essbaseto deliver/develop solutions
- Work with Hyperion Planning versions starting from 9.3.1 to 11.1.2.
- Solid Functional Design experience - Designed the Budgeting System, Reports such as P&L, Balance sheet and cash flow and the enabled the Funds management capability in the budget
- Solid Technical Design experience - Designed the integration with the ERP (Oracle EBS) to pull the dimensions and trial balance data to Hyperion and budget write back
- Proven communication skills is must
Education
- MS / BS degree in Computer Science, Engineering
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.