JOB DESCRIPTION / ROLE
Job Description
- Lead application operation and maintenance (O&M) tasks to ensure smooth functionality.
- Ensure timely maintenance of applications to minimize downtime.
- Optimize application performance to meet operational standards and user expectations.
- Collaborate with cross-functional teams to address operational challenges.
- Implement and manage O&M tools for effective monitoring and reporting.
Requirements:
Personal Skills- Ability to plan, execute, and oversee projects to ensure successful outcomes.
- Skilled in identifying issues and developing effective solutions to complex challenges.
- Proficient in guiding and mentoring teams to achieve operational goals.
Technical Skills
- Proficiency in Application Performance Monitoring to ensure optimal application efficiency.
- Experience with O&M Tools for effective operation and maintenance of applications.
- Expertise in Database Optimization to enhance data handling and retrieval.
- Familiarity with Cloud Platforms for scalable and flexible application hosting.
- Knowledge of Middleware Technologies to facilitate communication between applications.
- Understanding of ITIL Processes to align IT services with business needs.
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
