JOB DESCRIPTION / ROLE
Company Description
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Food & Beverage Manager, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction.
Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 858 rooms.
Job Description
- Ensure that the hotel is compliant with HACCP Food Safety Management requirements at all times.
- Ensuring that the municipality local order/regulations/guidelines are complied with.
- Liaise with the Stewarding, Engineering and Housekeeping departments regarding cleanliness, pest control and maintenance issues.
- Ensures Induction training on Accor's Sustainable Development Program, ISO All Safe and other required trainings are undertaken for new staff.
- To be updated about new legal requirements and notices issued by SFDA Municipality from time to time and ensure amendment of necessary practices and procedures.
- To ensure kitchen work practices reflect written procedures.
- Conduct a monthly back of house food safety inspection and observations recorded and distributed to all relevant departments involved and follow up on all non-conformities highlighted to ensure action is taken in a timely and efficient manner.
- To conduct inspections for Outlet/Coffee Shop to ensure SFDA Municipality regulations are being adhered to.
- Support the Purchasing Coordinator to conduct Supplier site inspections and report writing.
- Accompany the SFDA/MOH Municipality during their routine inspections and sampling practices.
- Circulate the Report Findings to the relevant departments and ensure that non-conformities are addressed and rectified.
- Verify key critical control points for compliance with critical limits.
- Reviews accurate completion of receiving process checks and temperature checking.
- Undertakes legal compliance reviews relating to temperatures and trade practices issues.
- Reports to management on issues relating to food safety, quality and legal compliance.
- Monitor and reports on the effectiveness of HACCP/Food Safety Plan implementation.
- Monitors the biological testing program - for food contact surfaces, staff, bought-in product and finished product and verify reports.
- Monitor food and raw materials suppliers' performance - biological, chemical and physical contamination hazards.
- To laterally coordinate with concerned departments in day to day activities.
- Ensures the due application of rules and regulations concerning health and safety.
- Other duties as assigned
REQUIREMENTS
Qualifications
- Bachelor Degree in Microbiology or similar preferred
- Advanced HACCP Certificate preferred
- Demonstrated ability to communicate, implement, maintain and measure strategies
- Strong reporting and analytical skills
- Ability to work well under pressure in a fast paced environment
- High level of organization and time management skills
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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