JOB DESCRIPTION / ROLE
Company Description
Sofitel Al Khobar The Corniche
French luxury and local cuisine in the world's most exciting city
The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
• To present a professional, friendly, and efficient impression of the Hotel at all times
• To ensure that all tasks relating to guest comfort, guest satisfaction, or the impression the guest receives of the Hotel must be treated with utmost priority
• To establish a good working relationship with your guest, visitors, and colleagues create a team that works well together and with other departments
• Contributes to guest satisfaction at all times by providing high-quality personalized services throughout their stay
• To assist as required/requested with the solving of any guest feedback and to be able to handle them in the most efficient manner
• Have knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promote them
REQUIREMENTS
Qualifications
• Solid experience in the same capacity in international chain hotels for min 2-3 years
• Regional / Local familiarity with the market is an advantage
• Saudi National
• English fluency
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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