JOB DESCRIPTION / ROLE
Energy jobline overview
Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job description
Responsibilities
- Client communication & issue resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.
- Vendor coordination & service management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.
- Project oversight & workflow management: Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.
- Quote development & cost control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.
- Technical oversight & documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.
Requirements
- Experience in HVAC or facilities management: Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.
- Education & experience flexibility: One to three years of related experience with a one-year HVAC certificate; three to five years of experience accepted without certification.
- Technical knowledge: Familiarity with HVAC repair materials and a working understanding of general construction and building trades.
- Customer service skills: Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.
- Technology proficiency: Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.
Company description
Pleasant Valley Corporation, a successful and stable, family-owned and operated commercial real estate firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: facility management, construction, property management, and real estate brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
Find Top Talent
Other jobs you might be interested in
Project Manager Jobs in DubaiProject Manager Jobs in Riyadh
Project Manager Jobs in Jeddah
Show More