JOB DESCRIPTION / ROLE
The Role
- Meeting and greeting guests and providing assistance by answering their queries.
- Maintain accurate records of all data related to any bookings.
- Supervise and coordinate activities of the banquet team.
- Ensure the banquet venues are properly prepared at all times.
Key Deliverables and Responsibilities
- Ensure communication logbook information is logged and passed on shift to shift
- Set the highest standards specific to grooming and overall professionalism.
- Ensure all situations are handled with our values in mind - Respect, Integrity, Teamwork and Empowerment.
- Ensure all room set ups are accurate, timely and meet established standards.
- Ensure maintenance of all equipment is maintained, through an ongoing deficiency program.
- Meet clients for specific rooms and functions to assist in organizing employee events including employee parties, sports teams and lifestyle classes.
REQUIREMENTS
Your experience and skills include:
- Relevant hotel experience.
- Highly responsible and reliable.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem-solving abilities.
- Ability to use and interpret related computer systems.
- Excellent negotiation skills.
- High Flexibility
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
