JOB DESCRIPTION / ROLE
Company description
Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia's extraordinary Red Sea destination. Blending Raffles' legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world's most discerning travelers.
Job description
- Manage daily operations of all resort beverage venues, ensuring excellence in service, presentation, and product quality.
- Develop and maintain unique, luxury beverage menus focused on premium non-alcoholic cocktails, wellness elixirs, teas, coffees, and artisanal beverages.
- Ensure seamless coordination with culinary, events, and front office teams to enhance guest experiences across all touchpoints.
- Maintain hygiene, safety, and service standards in line with Raffles and Accor policies.
- Elevate beverage service to an art form, curating signature mocktails and sensory journeys that express the essence of Raffles hospitality.
- Anticipate guest preferences and ensure intuitive, personalized service.
- Foster a culture of storytelling around ingredients, preparation, and presentation.
- Uphold the brand's "Emotional Luxury" philosophy, ensuring every guest experience feels bespoke and heartfelt.
- Lead, inspire, and train a talented team of bar professionals to deliver exceptional beverage craftsmanship.
- Implement training programs in beverages, coffee art, tea culture, and guest engagement.
- Encourage creativity and ownership within the team while maintaining brand consistency.
- Prepare and manage budgets, forecasts, and cost controls for the bars operation.
- Analyze performance metrics and implement initiatives to maximize profitability and guest satisfaction.
- Oversee inventory, sourcing, and supplier relationships.
- Develop partnerships with local and regional producers for beverages, organic juices, herbs, teas, and coffee.
- Integrate wellness, sustainability, and local flavors into beverage offerings.
- Other responsibilities as assigned by the management.
Qualifications
- Bachelor's degree in hospitality management or related field.
- Minimum 4-6 years of experience in bar or beverage management within a luxury hotel or resort.
- Strong leadership, communication, and guest relations skills.
- Creative mindset with an eye for detail and presentation.
- Financial acumen with experience in cost control and revenue management.
- Fluent in English; Arabic and other languages are an asset.
- Experience in pre-opening is highly desirable.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
