JOB DESCRIPTION / ROLE
Company description
Established in 2000 in Turkey, Rixos pioneers the All Inclusive, All Exclusive concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job description
- Preparing coffee and beverages: Brew espresso and prepare a variety of coffee drinks (e.g., lattes, cappuccinos, macchiatos). Make other beverages such as teas, smoothies, and cold brews. Follow recipes and maintain consistency in drink preparation.
- Customer service: Greet customers and take their orders in a friendly and professional manner. Offer product suggestions and answer questions about the menu. Handle customer complaints and concerns with patience and professionalism. Maintain a positive and welcoming atmosphere.
- Cleaning and maintenance: Clean coffee machines, grinders, and other equipment to ensure proper functioning. Keep the work area, including counters, tables, and floors, tidy and organized. Restock supplies such as coffee beans, milk, cups, and napkins.
- Inventory management: Monitor stock levels and alert management when supplies are running low. Assist in receiving and organizing deliveries of coffee beans, milk, and other supplies.
- Other duties as assigned.
Qualifications
- Previous service experience is an asset.
- Ability to interact positively with customers, take orders, and provide excellent service.
- Consistently make high-quality drinks and ensure accuracy in orders.
- Excellent communication and organizational skills.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs and remain calm and courteous at all times.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
