Business Development Manager

• Job Title: Business Development Manager (BDM)
• Department: Commercial
• Reports to: Country Manager (Business Development)
• Issue - Review Date: 1/1/2025 - 1/6/2025

• PURPOSE STATEMENT: Lead business development team, drive sales, expand market presence. Manage and mentor team, ensure sales targets are met for Construction- Tech/B2B Marketplace. Focus on customer acquisition, revenue generation, partnerships, market expansion, team performance, sales processes, and development.

• ABOUT BUILDMATE: At BuildMate, our journey began with a simple idea: to make life easier for contractors and suppliers in Saudi Arabia’s construction industry. We saw the challenges, endless calls, scattered suppliers, and a lack of transparency, and knew there had to be a better way.
• So, we set out to create a platform that brings everyone together in one place, making procurement smooth, efficient, and stress-free. From the very start, we’ve been inspired by the dedication of contractors and suppliers who drive the Kingdom’s construction projects forward.
• BuildMate was designed with them in mind, offering tools to connect, collaborate, and get things done faster and smarter. Whether it’s sourcing materials, comparing prices, or managing orders, we built a platform to truly make a difference.
• Today, BuildMate isn’t just a platform; it’s transforming how projects come to life in Saudi Arabia. This is our story, and we’re just getting started. Together, we’re shaping the future of construction.

• PRINCIPAL ACCOUNTABILITIES:
o Team Leadership & Performance: Build, lead, mentor team. Set targets, KPIs. Conduct training, coaching, reviews. Develop sales strategies, playbooks. Foster results-driven culture.
o Business Development & Sales: Execute sales strategies for lead generation, conversion, revenue. Engage contractors, suppliers, rental companies for platform onboarding. Negotiate and close enterprise deals. Oversee sales pipeline. Drive early monetization with Country Manager.
o Customer Acquisition & Market Expansion: Develop targeted sales campaigns. Identify new opportunities, trends. Assist Country Manager in KSA/GCC expansion. Align sales with marketing campaigns.
o Relationship Management & Customer Success: Build relationships with clients/partners. Oversee customer onboarding. Monitor feedback, collaborate with product teams. Implement retention strategies.
o Strategic Partnerships & Market Intelligence: Establish partnerships. Conduct competitor analysis. Provide insights on pricing, pain points, market conditions. Represent BM at events.
o Reporting & Data-Driven Decision Making: Track/report sales performance, team productivity, metrics. Analyze CRM data. Provide reports to Country Manager. Refine strategies based on trends/feedback.
o Governance: Develop strategic roadmap for growth. Ensure adherence to policies/ethics. Refine department policies/SOPs.

• PERFORMANCE METRICS: Revenue Growth, Customer Acquisition, Market Penetration, Sales Team Performance, Customer Retention, Partnership Growth,
Conversion Rates.

• KEY FUNCTIONAL RELATIONSHIPS:
o Internal: Sr. Business Developer, Country Manager, Engineering Support Sales Coordinator, CEO.
o External: Contractors, Building Materials Suppliers, Heavy Equipment Materials Suppliers.

Requirements: