Chief Steward

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

We are seeking a highly organized and efficient Chief Steward to join our team in Jeddah, Saudi Arabia. As the backbone of our kitchen operations, you will play a crucial role in maintaining the highest standards of cleanliness, hygiene, and operational efficiency in our food service areas.

Responsibilities

• Oversee all stewarding operations, ensuring a clean, organized, and efficient back-of-house environment.
• Implement and maintain strict adherence to local health and safety regulations, including HACCP compliance.
• Manage inventory of cleaning supplies, equipment, and utensils, ensuring optimal stock levels at all times.
• Coordinate closely with kitchen and F&B teams to provide clean, dry equipment as needed.
• Supervise and train stewarding staff, fostering a positive and motivational work environment.
• Control costs and manage payroll efficiently to optimize department performance.
• Conduct regular inspections of all food service areas to maintain cleanliness and sanitation standards.
• Collaborate with the Executive Chef and Hygiene Manager to implement and improve cleaning procedures.
• Handle guest and employee inquiries professionally and courteously.
• Lead by example during peak periods, assisting the team hands-on when necessary.
• Oversee night cleaning operations to ensure all areas meet the highest standards of cleanliness.
• Implement strategies to minimize breakages and reduce losses.
• Stay updated on the latest cleaning technologies and eco-friendly practices in the industry.

Ideal Candidate Profile

• Proven experience as a Chief Steward or in a similar role in a high-volume food service environment.
• In-depth knowledge of health and safety regulations, including HACCP principles.
• Strong leadership skills with the ability to train, motivate, and manage a diverse team.
• Excellent organizational and time management skills.
• Proficiency in inventory management and cost control.
• Strong problem-solving abilities and decision-making skills.
• Exceptional communication skills, both verbal and written.
• Detail-oriented with a keen eye for cleanliness and organization.
• Physical stamina to handle the demands of a fast-paced kitchen environment.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Professionalism and integrity, with a commitment to maintaining confidentiality.
• Team player mentality with a positive and approachable attitude.
• Knowledge of kitchen operations and food service standards.
• Familiarity with modern cleaning equipment and sanitation procedures.
• Basic computer skills for managing inventory and creating reports.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.

Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our heartiest service culture.