JOB DESCRIPTION / ROLE
Job Description
- Hardware Inspection and Testing: Inspect incoming laptops for any physical defects or damages.
- Laptop Configuration: Replace & Configure the laptops according to agreed project standards and user requirements. Install software applications, security updates, and drivers as needed.
- Data Migration: Transfer data from old laptops to new ones, ensuring that users' files, applications, and preferences are transferred during the replacement process.
- Documentation and Reporting: fill the replacement check list and get user sign on both (transfer orders & Blanco reports).
- Follow Client Security standards and safety rules.
REQUIREMENTS
Personal Skills
- Problem-Solving Abilities.
- Attention to Detail.
- Time Management.
- Teamwork and Collaboration.
Technical Skills
- A high school diploma or equivalent is typically required for entry-level IT computer technician positions.
- Experience of 1 - 2 years in the same field.
- Hardware Knowledge.
- Basic knowledge of networking.
- Customer Service Skills.
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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