Customer Service Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

Fantastic opportunity for a Customer Service Manager in KSA with our clients, a multi-national logistics organization with more than 150K employees globally. In addition to great career path opportunities, they also offer an excellent salary and benefits package.

REQUIREMENTS

They are seeking a customer service professional to join the senior management team as a Customer Service Manager to lead and coach a team of 20 employees.

They are looking for someone who is good in building processes and setting up KPI's, an expert in customer service excellence with experience in the KSA region. They also must having an excellent understanding of customer's logistics processes, claims management and corrective issue resolution.

ABOUT THE COMPANY

Swiss Gulf Partners are experts in Digital and Technology recruitment.

We love all things digital and tech! Actually we’re a bit nerdy about it, but above all else our talent is finding talent. Being passionate about building relationships with our clients and our candidate community is our highest priority.

Our clients know that we understand what it takes to build award winning teams and businesses, we’ve done it time and time again. Our candidate community know that we find them the best opportunities to make their next career choice with confidence.

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