Engineering Supervisor

AccorHotels

Riyadh, Saudi Arabia

Posted on: 29 Dec 2024

JOB DESCRIPTION / ROLE

Employment: Full Time

Company Description

Mövenpick Hotels & Residences is in the "moments" business. We're intimately involved in important times in our guests' lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer-term partnership.

It doesn't take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.

Job Description

Key Deliverables and Responsibilities

  • To oversee the engineering operations of the hotel.
  • To interact with housekeeping and front office team to ensure our guests receive a high level of service.
  • To be entrepreneurial and to think beyond the boundaries is expected and not requested.
  • To provide service that is sincere, warm, and enthusiastic, ensuring the guests' satisfaction.
  • To take the time to get to know the guests and to be committed to service excellence.

Operations

  • All technical installation on hotel plant, sewage system, fresh water/desalination plant, emergency generator, air conditioning system, irrigation systems, car workshop, technical building, laundry and kitchen equipment, cooling systems, swimming pools, hotel lighting, in-house music and TV system, plumbing, carpentry, painting, paging system, telephone system, transportation (cars, buses).
  • Handling, managing, and sufficient storing of spare parts.
  • Train and develop the engineering team in the departmental operating standards.
  • To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health, and safety.
  • Actively review guest comments and feedback, communicate this with the team members, and implement procedures to enhance guest satisfaction.
  • Have full knowledge of all products and services provided by the property and in the local area.
  • Regularly spot check duty shift checklists to ensure tasks are completed.
  • Coordinates preventive maintenance and repair schedule and allocates duties and checklists to the team.
  • Is responsible for the upkeep of all machinery, technical systems, plants, energy, etc. of the entire hotel site.
  • To ensure all tasks are completed with a focus on quality by auditing allocated jobs on a daily basis.
  • Must be thoroughly familiar with all Mövenpick corporate and local operational standards and ensure they are followed.
  • Implement all necessary work procedures for preventive maintenance, initiates respective scheduled procedures, and monitors carrying out of work as well as recording the results within appropriate filing system.
  • Accordingly provides the sufficient and reasonable supply of spare parts on time.
  • Determines for repair work the priorities and takes care for the quick removal of all breakdowns. Does not accept work which is not executed in a competent manner. Passes invoices for payment only when the execution of the work is done as preliminarily agreed and to full satisfaction.

Qualifications

  • Proven experience in an engineering or technical role.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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