The position exists to provide comprehensive administrative support to Support Services Management office by maintaining the Vice President agenda, plans appointments and meetings, attends meetings and takes minutes, handles phone calls, manages correspondence, arranges travel, maintains records, and assists in various administrative tasks.

Key Accountability Areas

Calendar Management
- Schedule and coordinate appointments, meetings, and events for the VP.
- Ensure that the VP office is well-prepared for all engagements with necessary documentation and information.

Office Operation
- Ensure office operations are organized and the correspondences are controlled, approval requisitions are reviewed, and clerical functions are properly monitored and assigned.
- Solve any related problem arises and escalate any operational issue

Communication
- Act as the primary point of contact for internal and external communications directed to the executive.
- Draft and edit correspondence, emails, and other documents as required.

Meeting Coordination
- Prepare meeting agendas, attend meetings, and record minutes.
- Coordinate logistics for meetings

Document Management
- Manage and maintain files, records, and documents, ensuring confidentiality and accessibility.
- Prepare, edit, and proofread documents, reports, and presentations.

Travel Arrangements
- Make travel arrangements, including flight bookings, hotel accommodations with concerned and itinerary planning.

Task Follow-Up
- Follow up on tasks and resolutions, ensuring that deadlines are met.
- Track and report on the progress of key projects and initiatives.

Coordination with Other Departments
- Collaborate with other departments and executive assistants to ensure seamless communication and workflow.

Role Accountability

HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job

Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.

Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:
- Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Requirements: