F&B Order Taker

AccorHotels

Saudi Arabia

Posted on: 23 Dec 2024

JOB DESCRIPTION / ROLE

Employment: Full Time

Company Description

A passion for perfection

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring new ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel's second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today's Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haram, overlooking the Ka'aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram.

Job Description

  • You are directly involved in the order taking and order placing process.
  • Responsible to coordinate all service requirements addressed to Room Service.
  • Assist guests regarding menu items in an informative and helpful way.
  • Have full knowledge of beverage lists and promotions, menu items and preparation methods.
  • Follow all safety and sanitation policies when handling food and beverage.

Qualifications

  • Previous experience as an Order Taker or in a similar role, preferably within a luxury hotel setting.
  • Exceptional communication and customer service skills.
  • Ability to thrive in a fast-paced environment while maintaining a high level of accuracy.
  • In-depth knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
  • Strong organizational skills with acute attention to detail.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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