JOB DESCRIPTION / ROLE
Job Description
- Consistently offer professional, friendly and engaging service
- Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Handle guest concerns, reacting quickly and professionally
- Balance operational and Colleague needs
- Have full knowledge of all menus and promotions
- Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Requirements:
- Previous Food and Beverage leadership experience preferred- Previous Point of Sale system experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.